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Return & Refund Policy:
First of all, we don't leave any room for such a situation to arise but if at all it does we are open to exchange the outfits. Refunds can be issued within 48 hours after the order placement in case of order cancellation. To avoid dresses of wrong measurements, we advise our customers to carefully read and understand the size chart or contact the designer personally while submitting their measurements to assure best fit.
Privacy and Security:
EasternTouch is committed to safeguard the privacy of its customer's personal data. Information furnished by the client while placing an order is used specifically for the purpose of execution of the order or for communication with the customer only. We do not distribute or sell customer data. We have never nor will we ever share or sell our customer listings as we believe to work on long-term basis.
Order Processing and Payment policy:
All orders are processed only after getting 100% payment confirmation.
Delivery of Your Order:
Although EasternTouch has all the resources and network to deliver your Order to any part of the world, may it be remote or main city. However we don't guarantee this. In case we find that your order is not deliverable, we will write to you within 24 Hrs of your order and issue you a refund after your reply to proceed. An Order sent from EasternTouch to any address that is not residential will be delivered to the main reception or mailing room prior to internal distribution. EasternTouch will try its best, but shall not be responsible for further delivery or loss of package in such cases.
EasternTouch does not guarantee the delivery date specified by the sender. EasternTouch will dispatch Order items within the mentioned time during order placement. If sender specifies a particular delivery date, EasternTouch will postpone the dispatching of the Order item until such a date that it reaches around the specified date of the sender. In any circumstances, EasternTouch does not guarantee the exact date of delivery specified by the sender.
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